permata Legal Notice

We at permata operate an online gaming and sportsbook platform available only where local law permits. This legal notice sets out the jurisdiction restrictions, user responsibilities, and key policies governing access to our platform. We do not offer our services in jurisdictions where online wagering or gaming is prohibited by law.

Users accessing permata are solely responsible for confirming that such access and use comply with the laws of their own jurisdiction. permata does not monitor or control the legal status of our services in every region. By creating an account or using our platform, you acknowledge that you have verified your local legal circumstances and that your use of permata is lawful where you are located.

This notice covers service availability, account eligibility, data protection, and contact details for legal inquiries. For detailed information on data handling, see our privacy policyFor terms governing account use, see our terms and conditions

Service availability on permata

permata operates in supported jurisdictions within Indonesia, including Jakarta, Surabaya, Bandung, Medan, and Semarang. We periodically review the legal landscape and update our service availability. If our services become unavailable in your jurisdiction, we will notify existing account holders and provide instructions for account closure and fund withdrawal.

We do not represent that permata is available in all regions. Users must independently verify that our services are available and lawful in their location. If you are uncertain whether permata is available where you are, contact our support team before creating an account.

Important: Our services are available only where local law permits. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

Account eligibility and restrictions on permata

To create an account on permata, you must be of legal age in your jurisdiction. We do not specify a global age threshold; instead, we defer to your local law. During account verification, we collect proof of identity and address to confirm eligibility.

We reserve the right to restrict or close accounts if we believe a user is accessing permata from a prohibited jurisdiction, is using fraudulent identity documents, or is in breach of our terms. Prohibited jurisdictions may change at any time. If your account is closed due to jurisdictional restrictions, we will return any remaining balance via your registered payment method.

Certain payment methods available on permata (such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) may have their own geographic or regulatory restrictions. If your chosen payment method becomes unavailable, permata will suggest alternative deposit and withdrawal options.

Account verification: We require proof of identity and address. Verification takes one business day on permata. Unverified accounts cannot withdraw funds.
KYC (Know Your Customer): Our KYC process on permata complies with anti-money laundering (AML) principles. We collect additional documentation if required by law or if suspicious activity is detected.
Account closure: You may close your permata account at any time. We process closure within one business day and return any balance to your registered payment method.
Dormancy: Accounts on permata that show no activity for six months may be flagged for review. We may require re-verification before allowing further access.

Data protection and privacy on permata

We at permata collect personal data including email, identity documents, address, and payment details. This information is encrypted in transit and at rest. We do not share your personal data with third parties except where required by law (such as anti-money laundering authorities) or to process your payments via our licensed payment processors.

Your data on permata is retained only as long as your account is active. After account closure, we retain records for a statutory period (typically three to seven years depending on local law requirements) for compliance purposes, then delete them. You may request a copy of your data or request deletion in accordance with applicable data protection laws by contacting our support team.

We use cookies and analytics on our permata platform to improve performance and security. These do not identify you personally. You may disable cookies in your browser, though some permata features may not function correctly.

Betting and gaming rules on permata

permata offers three categories of products: sportsbook (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, badminton, esports), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). Each category has specific settlement and payout rules outlined in our terms and conditions.

All odds, payouts, and game outcomes on permata are determined by certified random-number generators or real-time events (for sportsbook and live dealers). We do not manipulate odds or outcomes based on user identity, account age, or betting history. Disputes regarding settlement are reviewed within 48 hours of reporting to our support team.

Limitation of liability on permata

permata provides our platform and services on an "as is" basis. We do not warrant that our platform will be error-free or uninterrupted. We are not liable for indirect, incidental, or consequential damages arising from your use of permata, including loss of data or funds caused by technical issues beyond our control.

We are not responsible for the performance, reliability, or legality of third-party payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). Disputes with these processors must be resolved directly with them.

Contact and legal inquiries for permata

For legal questions, compliance concerns, or to report violations of this notice, contact our legal team via email at [email protected]. We respond to legal inquiries within five business days.

If you believe permata is operating unlawfully in your jurisdiction or if you have evidence of a breach of this legal notice, please contact our compliance officer. Your report will be reviewed confidentially and promptly.

This legal notice is subject to change at any time. We will notify account holders of material changes via email. Continued use of permata after a change to this notice constitutes acceptance of the revised terms.